Rules

Rules (/admin/rules) shows every way a person's signature is chosen, in one place and in the order signplume applies them. The rules with no other home are edited here; the rest link to the screen that owns them.

Priority order

When several could apply, the first match wins, top to bottom:

1. Exception: signatures off for a person, a department or a group. Their mail is sent with no signature at all.
2. Person: a template set for one person on People.
3. Dated rule: a time-boxed template for the whole organisation.
4. Recipient rule: a template chosen by who the message is going to.
5. Group: a template for everyone in a directory group.
6. Department: a template for a department, set on Templates.
7. Organisation default, set on Templates.
8. Classic, the built-in template, if nothing else applies.

Dated rules

A dated rule gives everyone one template for a while, such as a holiday card or an event. Give it a name, a template, and a start and an end date. Leave a date blank for an open end; dates are inclusive and read in UTC. While it is active it wins over recipient, group and department rules, but not over Signatures off or a person's own template. Each rule shows as Active now, Scheduled or Ended.

Recipient rules

A recipient rule picks the template from who the message is going to: any external recipient, internal recipients only, or recipients at a domain you name. A rule can name a signature variant instead of a template.

For "internal" to mean anything, list your own domains under the rule; until you do, every recipient reads as external.

Recipient rules need to know the recipients, so they apply only to mail signed by the Outlook add-in or the relay on Server-side signing. Gmail push and copy and paste put one fixed signature in place, whoever the message is going to.

Group overrides

Groups come from your directory: connect Google Workspace (with the group scope) or Microsoft Entra ID (with Group.Read.All), then press Sync groups. Google organisational units are listed here too, marked Google unit; they arrive with every directory sync, need no group scope, and include the units below them. Pick a template for a group and press Apply, or choose signatures off for everyone in it. A template for a group beats a department's and the organisation default, and sits below the recipient, dated and personal rules.