The signplume handbook

How to set up signplume for your organisation, step by step, and what every admin screen does. Written for the person who sets it up.

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Setup guideThe steps that take a new organisation to signatures in real mail, in the order that works, each with its status. How mail is handledWhat signplume sends, what each way of signing touches in your mail, and how long records are kept.

Connect your directory

Connect Google WorkspaceCreate a service account, grant it domain-wide delegation with exactly the scopes signplume asks for, and paste its key on Directory sync. Connect Microsoft Entra IDRegister an app in Microsoft Entra, grant it User.Read.All (and Group.Read.All for groups), and paste its client secret on Entra ID sync.

Get signatures into mailboxes

Gmail pushWrite each person's signature straight into Gmail through your Google Workspace connection, so nobody has to paste anything. Deploy the Outlook add-inCreate your organisation's add-in on signplume and deploy it once from the Microsoft 365 admin center, so signatures appear as people write. Copy and paste into GmailInstall a signature by hand in Gmail on the web, for anyone your Gmail push does not cover. Copy and paste into OutlookInstall a signature by hand in the new Outlook for Windows, classic Outlook for Windows, Outlook on the web and Outlook for Mac. Copy and paste into Apple MailInstall a signature by hand in Apple Mail on a Mac, an iPhone or an iPad.

The admin screens

PeopleYour directory: add and import people, send invitations, set roles, and see whose signature has reached real mail. Directory syncThe Google Workspace screen: connect a service account, run and pause the sync, archive leavers and push signatures into Gmail. Entra ID syncThe Microsoft Entra ID screen: connect an app registration, run and pause the sync, and archive leavers. TemplatesChoose the template everyone signs with, give departments their own, import your own HTML and name signature variants. RulesEvery way a signature is chosen, in the order it is applied, with dated rules, recipient rules and group overrides. BrandYour company name, logo, colour, links, disclaimer, banner and badges, used by every signature and invitation, with a live preview. CampaignsSchedule banners for the whole organisation or chosen departments, people and groups, run A/B split tests, and count clicks. ReportsClicks on signature links, by campaign, day, department and A/B arm, and by person and link, with CSV downloads. Outlook add-inThe Outlook add-in screen: create your manifest, copy or download it, see who it has served, and rotate its key. Server-side signingThe relay: issue credentials, register your mail platform's IP ranges, route outbound mail through it, and accept the mail coming back. MailEvery invitation, sign-in link, address confirmation and payment notice signplume sent for you, what came back, and the addresses it has stopped mailing. SecurityTurn on two-factor sign-in with an authenticator app, keep your recovery codes, and require two-factor for every admin. BillingYour plan and the people it covers, the trial, upgrading to Pro, the billing portal, a failed payment, and exporting or deleting your organisation. ActivityThe audit log: who changed what and when, with filters and a CSV download, kept for 12 months. AI assistantConnect Claude, ChatGPT, Microsoft Copilot, Gemini, Cursor or VS Code to signplume, and manage your signatures by asking.